Monday, June 23, 2025

Engine and emissions faults drive costliest LCV guarantee claims

Engine faults and emissions-related parts have topped the listing of the most typical and expensive van guarantee claims within the final 12 months, based on knowledge from Guarantee Options Group (WSG).

Alternators had been essentially the most often claimed-for element between July 2024 and June 2025, accounting for five.35% of all guarantee claims and averaging £506.78 per restore.

Nevertheless, the very best particular person payout exceeded £6,000 for an engine failure on a Mercedes Sprinter 316 CDI.

The highest 10 costliest claims, primarily based on 1,000 prolonged guarantee circumstances, underline the rising strain on fleets to handle restore prices amid more and more advanced car methods.

Citroen Berlingo and Ford Transit fashions featured a number of occasions within the rankings, with engine and timing belt failures contributing to high-value claims.

Volkswagen Transporter fashions additionally appeared twice, with claims for gearbox mechatronic points and diesel particulate filter (DPF) replacements.

The Vauxhall Vivaro was one other repeat offender, cited for each engine and DPF-related claims.

Mark Bobbins, head of business car gross sales at WSG, stated: “Our restore knowledge tells a transparent story – trendy LCVs are more and more weak to high-cost faults, notably with emissions methods like NOx sensors, AdBlue injectors and EGR valves.

“These will not be solely failing extra often however are additionally costly to switch.”

The very best common declare worth was recorded for DPF replacements at £1,303.75, adopted by the twin mass flywheel (£943.48), turbocharger (£872.89), and EGR cooler (£850.98).

WSG’s findings counsel that even much less frequent faults may end up in main out-of-pocket bills for operators.

Along with alternators, the most typical LCV claims included NOx sensors (4.51%) and diesel injectors (3.67%), reinforcing the pressure on emissions-related methods.

Bobbins stated: “Unplanned downtime and restore payments can severely influence profitability, particularly for small and medium-sized fleets

“Understanding which elements fail most, and planning upkeep accordingly, is important for decreasing threat and maintaining autos on the highway.”

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