The works ministry says that each one potholes reported by way of the MyJalan cellular app should be fastened inside 24 hours. Based on deputy works minister Datuk Seri Ahmad Maslan, the reported problem must be resolved inside that timeframe, no matter which jurisdiction the highway falls beneath.
“The turnaround time to patch broken roads beneath the works ministry is 24 hours. Different authorities are additionally required to repair the highway throughout the similar timeframe. Complaints on different damages could be resolved inside 15 days,” he informed the Dewan Rakyat earlier this week.
He added {that a} complete of 39,371 complaints have been acquired by way of the app from August 2023 till June 2025. Of the overall, 11,959 complaints, or 30.4%, have been associated to federal roads whereas the remaining 69.6% fell beneath accountability of state governments, native authorities and different companies, The Star stories.
He mentioned this in response to Mohamad Shafizan Kepli (GPS-Batang Lupar), who had requested the ministry to specify the turnaround time for motion to be taken as soon as complaints are made by way of the MyJalan app.
Ahmad additional defined that there have been 5 principal elements that result in highway harm, together with potholes, and these have been climate situations reminiscent of rain, warmth and floods, which speed up the deterioration of highway surfaces, overloaded heavy autos, the highway’s lifespan, the standard of the pavement in addition to imperfect utility work.
Earlier this yr, it was reported that over 50,000 potholes on federal roads, which fall beneath the supervision of the general public works division (JKR), have been patched up in 2024, together with 3,955 within the peninsula and 51,949 in Sabah, Sarawak and Labuan.
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