Within the coronary heart of Jakarta’s famend Menteng district stands The Hermitage, a Tribute Portfolio Resort, Jakarta — a historic icon meticulously restored to supply a one-of-a-kind five-star expertise that honours the previous whereas embracing the way forward for luxurious hospitality. Initially in-built 1923 as a Dutch telecommunications workplace, this artwork deco treasure has been reimagined as a serene sanctuary for discerning travellers who recognize heritage-rich design with a contact of refined alfresco appeal. The Hermitage boasts 89 elegant rooms and suites that mix basic decor with up to date comforts, providing a quiet retreat inside minutes of Jakarta’s vibrant enterprise and leisure districts. Visitors can expertise Jakarta’s historic legacy whereas staying near the town’s dynamic power.
Rizky Irvansyah joined The Hermitage Jakarta as director of operations in 2022 earlier than being appointed common supervisor in 2024. Rizky first launched into his profession within the hospitality trade with Costa Crociere Cruises as a waiter in 2009. Throughout his time on the Ritz-Carlton Jakarta, Mega Kuningan, he led his workforce in making a wealthy and engaging collection of meals and beverage choices, which resulted within the enchancment of Lobo’s TripAdvisor rating and a 12 p.c improve within the common examine. His wealth of expertise — formed by each worldwide publicity and native perception — has given him a particular perspective on management, teamwork and what it takes to craft distinctive visitor experiences. LUXUO speaks to Rizky Irvansyah — common supervisor of The Hermitage, a Tribute Portfolio Resort, Jakarta — about preserving heritage in a contemporary hospitality panorama, redefining luxurious within the Indonesian capital and his imaginative and prescient for one in every of Jakarta’s most storied addresses
Inform us concerning the distinctive historical past of The Hermitage Resort in Jakarta.
The Hermitage isn’t just a resort — it’s a chapter of Jakarta’s residing historical past. Its centerpiece is a fantastically restored Nineteen Twenties Artwork Deco constructing that when served as a Dutch colonial telecommunications workplace. Now expanded and reimagined, The Hermitage is a particular boutique resort and a part of Marriott Bonvoy, the place heritage structure meets up to date class.
What’s it about Menteng that makes The Hermitage such a novel vacation spot for worldwide and native friends alike?
Menteng is one in every of Jakarta’s historic coronary heart — a serene, tree-lined neighborhood wealthy in historical past and character. Staying right here looks like discovering a extra intimate facet of the town, away from the town’s hustle but simply minutes from main enterprise hubs and embassies. It affords vacationers a extra private, native expertise of Jakarta.
Once you enter a resort, what’s the very first thing that catches your eye as a common supervisor?
The power. It tells you every thing. Visitors can really feel the heat and the full of life vibe. I all the time take note of the best way our workforce connects with friends — it’s these actual, honest gestures are what set our hospitality aside.
What are the challenges and methods concerned in upholding trendy service requirements inside a heritage-listed resort?
We mix character with care and embrace the individuality of our house whereas upholding the very best requirements of service. As a part of Tribute Portfolio model, we have a good time “stick with a personality”. We pair that with Marriott’s trusted coaching and repair requirements. Each visitor expertise is crafted, not copied.
What can friends anticipate from eating at The Hermitage?
Eating at The Hermitage is a culinary journey. From refined Indonesian flavors to worldwide consolation dishes, our eating expertise is soulful, and story pushed. Whether or not it’s a chic meal at 1928 Restaurant or a relaxed night at La Vue Rooftop, we deal with sincere, satisfying delicacies in lovely settings.
How does sustainability form your culinary strategy?
At Marriott, sustainability is on the coronary heart of how we function. We’re dedicated to conscious practices — prioritising native components, lowering single-use plastics, and fascinating in accountable sourcing, whereas preserving the historic legacy of the property.
Inform us concerning the rooftop bar.
La Vue is a vacation spot in itself. With sweeping skyline metropolis views and a laid-back but trendy environment, it’s an important place to unwind. Sundown cocktail in hand, metropolis lights beneath. Whether or not you’re watching the solar goes down with a cocktail or having fun with a nightcap beneath the celebs, it’s an expertise that lingers.
What are the accessible wellness services?
Our strategy to wellness is refined and private. We deal with calm, privateness, and stability—whether or not it’s a quiet session in our spa suite or a fast recharge within the health room. It’s wellness tailor-made to the traveler who values peace and house.
In your view, what transforms a resort keep from extraordinary to unforgettable?
It’s the feeling of being genuinely seen and cared for. When service feels private and the house feels prefer it was made for you, that’s when it turns into memorable.
What worth does being a part of Marriott Bonvoy convey?
Marriott Bonvoy brings the world to our doorstep. And our friends can get pleasure from the very best of each worlds: the heat and appeal of famend hospitality, paired with the rewards of Marriott Bonvoy. It’s belief, elevated.
How do you see hospitality evolving within the subsequent few years?
We’re shifting towards extra significant journey — the place design, story, and authenticity matter. Individuals need to keep someplace with soul. They crave authenticity, intimacy, and private experiences that mix with native tradition. The Hermitage, a Tribute Portfolio Resort, Jakarta, could be essentially the most splendid alternative to fulfill that need.
For extra data, friends can go to www.thehermitagejakarta.com or observe Instagram @Thehermitagejkt.
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