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Subaru has obtained the very best three-star rankings from HDI-Japan for inquiry desk and net help providers
Subaru has obtained the very best three-star rankings within the inquiry desk and net help classes of HDI-Japan’s 2025 benchmark survey, marking the automaker’s second consecutive prime score for inquiry desk providers and its first three-star score for net help. The HDI benchmark evaluates firms’ buyer inquiry providers and web site help based mostly on worldwide requirements established by HDI, the world’s largest membership organisation within the help providers business.
Subaru was recognised within the inquiry desk class for its courteous method and attentive help, whereas the net help score acknowledged complete info starting from primary steerage to specialised content material.
The automaker mentioned it’s dedicated to enhancing inquiry response high quality and customer-focused info providers throughout all touchpoints.
HDI-Japan is the Japanese subsidiary of HDI, which was based in the USA in 1989. The benchmark assesses buyer help from the consumer’s perspective towards internationally recognised analysis standards.
Supply: Subaru
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