Toyota submits third progress report on measures to stop recurrence

Toyota Motor Company (Toyota) has introduced that it has submitted a progress report on recurrence prevention of mannequin certification utility points to the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) right now in gentle of the correction order issued by the ministry on July 31. This report, summarizing actions taken to this point, is the third of a collection of quarterly studies.

Particular Progress of Recurrence Prevention Measures

With the three pillars of Strengthening Foundations, Monozukuriand Human Growth, Toyota has been selling a evaluation of its construction and methods to make sure that every worker is conscious of authorized compliance and is ready to do the job accurately. The corporate can also be selling on-site administration, wherein administration promptly takes acceptable motion on the genba in response to abnormalities.

The next concrete actions are being promoted throughout the Toyota Group with set priorities and exercise plans.

Strengthening Foundations

• Sustaining a construction wherein administration visits the operational genba to determine issues and make speedy choices on methods to take care of them.
• Greedy hardships and efforts on the genba and persevering with discussions on what administration ought to do at weekly executive-level conferences associated to certification.
• Persevering with abnormality administration within the automobile growth course of, certification operation audits by in-house inspectors, and third-party audits of those abnormality administration and audit operations.
• Greedy the precise genba situations of certification-related departments, selling systematic human useful resource growth, and selling the suitable allocation of human and bodily assets in accordance with the certification operation workloads.

Monozukuri

• Persevering with a brand new operational method to ongoing growth tasks, incorporating measures to stop recurrence.
  A system to examine the impression on certification operations at every milestone and make administration choices on the impression, together with the relevant legal guidelines and laws, the size of certification operations, the certification schedule, and the variety of autos to be licensed. (As of Might 2025, a complete of 83 such tasks are underway.)
• Outlined basic ideas to function a “touchstone” that staff concerned in growth and certification operations can depend on, enabling them to hold out their right duties with confidence and return to the fundamentals when dealing with difficulties.
• Persevering with an operational method wherein administration discusses countermeasures for points on the genba (applied 10 instances since earlier report; 32 instances in whole), reporting to the Board of Administrators as acceptable.
• Decreasing workloads on the genba by minimizing duties reminiscent of information transcription via the usage of digital applied sciences.

Human Growth

• Persevering with communication between administration and staff, not solely in growth and certification operations, but additionally on the genba of planning, manufacturing, gross sales, and different certification-related operations.
• Applied common communication via messages from the president (16 instances in whole).
• Made particular uniforms for certification examiners to point that certification checks are in progress and to make sure that acceptable assist is supplied, and started use in Might 2025.
• Persevering with inside coaching on certification operations. Carried out coaching for brand spanking new staff in April 2025 to make sure understanding of the significance of compliance with legal guidelines and laws and the elemental ideas to be adopted when performing certification operations.

Toyota Chairman Akio Toyoda, who’s liable for the Group, took the lead from February of final 12 months in calling on Group firms to start out Toyota’s company-wide TPS coaching program for Certification Work. The goal of this initiative is to create a greater work system via enchancment. The president and different members of administration proceed to be on-site every day at numerous genbareminiscent of planning, growth, design, manufacturing, and gross sales, that are linked to the certification course of. That is being achieved to make clear stagnation components in every course of and to create a system to determine abnormalities.

Toyota will proceed to make company-wide efforts to enhance its certification course of to as soon as once more acquire the belief of its stakeholders.

SOURCE: Toyota